A customized CRM application developed to record, manage and track customer complaints in a centralized system.
Manage customer complaints and complaint records from one centralized CRM application.
Wallex CRM App is a customized software solution developed for recording and managing customer complaints.
The system provides a centralized platform where complaint records can be created, viewed, updated and managed according to their current status.
It helps organize complaint information and makes it easier for the team to monitor pending, ongoing and resolved complaints.
Simple tools for maintaining and managing customer complaint records.
Create and record customer complaints with the required complaint details.
Maintain centralized records of customer complaints and related information.
Track complaints using statuses such as pending, in progress and resolved.
Organize customer information and associate complaints with customers.
Quickly find complaint records and access required customer information.
View complaint information and important records through a dashboard.
Add a new customer complaint to the CRM system.
Review complaint information and manage the complaint.
Monitor the current status of the complaint.
Update the complaint after the issue has been resolved.
The CRM dashboard provides a centralized view of complaint information, allowing users to monitor records and manage complaint activities efficiently.
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